Shipping
Policy
Order
Processing
- Confirmation:
Order confirmation sent via email.
- Processing Time:
1-2 business days; orders on weekends/holidays processed next business
day.
Shipping
Methods & Costs
- Standard Shipping:
5-7 business days; cost calculated at checkout.
- Expedited Shipping:
2-3 business days; additional fee applies.
- International Shipping: Available to select countries; costs and delivery
times vary.
Order
Tracking
- Tracking:
Provided via email once shipped; track on our or carrier’s website.
Delivery
Issues
- Delays:
Contact customer service for updates.
- Lost/Stolen Packages:
Not responsible post-delivery; will assist with carrier claims.
- Incorrect Address:
Not responsible for errors; ensure accuracy at checkout.
Damaged/Defective
Items
- Damaged:
Report within 7 days with photos.
- Defective:
Report within 14 days for replacement/refund instructions.
Returns
& Exchanges
- Refer to our Return Policy for details.